Holiday Inn Express London Heathrow T5, an IHG Hotel

Holiday Inn T5 is. a hub hospitality facility, well trained staff and everyone works at being helpful and friendly. Security guard in the front adds of course an important part to feeling safe there. It's a hub for airline company's staff. Breakfasts were well run and their coffee was exceptional in flavour. Machines are multi-designed with every type of coffee that can be made. Eggs? still the steamed variety. not my favorite style. other chains offer additional fried eggs , more my choice. Very well presented clean up crew so that there is not a pile up of unsightly dishes . Croissant are very good. Scan cards add to security for access to the upper floors. Hot water showers were plentiful.

Really comfy, the transfer to the airport was very efficient

Loved our stay here, and came back a few times because of travel plans involving Terminal 5! Counter staff friendly, accomodating and helpful, and the rooms are spacious, comfortable and quiet. 20 mins drive from Terminal 5 with shuttle transport available for seven pounds each. 24 hour M&S over the road at the garage, and we found a walking trail, next to the Queen Mother Reservoir, towards Datchet, which meant we weren't just trailing the busy streets around the hotel. Check out is 11am and you can also negotiate a later check-out time if needed.

convenient location close to Heathrow T5, great free breakfast included and comfortable rooms beautifully clean. We used the bar for a drink and the staff were very attentive and welcoming. There is parking which is part covered which was handy with the snowy conditions.

1. Food and beverages. Free breakfast comes with the stay. Quuite a bit of choices from bacons, sausages, baked beans, yogurt, toasts, croissants, cornflakes, juices, coffee, latte, choco, mocha and etc. even got soya milk for my daughter who was allergic milk. 2. Staff who were friendly and ever willing to assist. 3. Room service who changes and makes up the bed and replenishes the consumables everyday. 4. Only set back is dinner. Limited choices of ala carte.