Holiday Inn Express London Heathrow T5, an IHG Hotel

Really comfy, the transfer to the airport was very efficient

Loved our stay here, and came back a few times because of travel plans involving Terminal 5! Counter staff friendly, accomodating and helpful, and the rooms are spacious, comfortable and quiet. 20 mins drive from Terminal 5 with shuttle transport available for seven pounds each. 24 hour M&S over the road at the garage, and we found a walking trail, next to the Queen Mother Reservoir, towards Datchet, which meant we weren't just trailing the busy streets around the hotel. Check out is 11am and you can also negotiate a later check-out time if needed.

convenient location close to Heathrow T5, great free breakfast included and comfortable rooms beautifully clean. We used the bar for a drink and the staff were very attentive and welcoming. There is parking which is part covered which was handy with the snowy conditions.

1. Food and beverages. Free breakfast comes with the stay. Quuite a bit of choices from bacons, sausages, baked beans, yogurt, toasts, croissants, cornflakes, juices, coffee, latte, choco, mocha and etc. even got soya milk for my daughter who was allergic milk. 2. Staff who were friendly and ever willing to assist. 3. Room service who changes and makes up the bed and replenishes the consumables everyday. 4. Only set back is dinner. Limited choices of ala carte.

Situated well for Thorpe Park. Rooms are big enough to be comfortable with children (There is a desk for doing homework!). Kettle in the room for tea. Breakfast was acceptable and plentiful. Hot food was bacon egg sausage and beans. There was cereal and bread to toast, croissants and yogurt and stewed fruit. On our final morning there were not hot drinks because there was no water. This was not just the dining room but the entire hotel and lasted a couple of hours. Parking is on the grounds and charged as extra (£16/ 24 hours) All in all good value for ££